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This website uses cookies to enhance your browsing experience and provide a more personalized service.
The Guggenheim Museum Bilbao Foundation (“GMBF”) uses its own and third-party cookies to maintain the session and user preferences, personalize the browsing experience, and obtain statistics about use of the website. Since this policy may be updated from time to time, you should check back on a regular basis.
Cookies are files that websites store in the user’s browser and which are necessary for providing interactive services when browsing the web.
Types of cookies:
According to their origin:
Own cookies created by the website being visited.
Third-party cookies received when navigating a website generated by a third-party service hosted by that website.
According to time of permanence:
Session cookies designed to collect and store data while the user is logged on to the website, and which are deleted when the user closes the browser.
Persistent cookies stored in a computer after the user has closed the website and can be accessed and processed during a time established by those responsible for the cookie.
According to their purpose:
Technical purposes: these cookies are necessary for website function. They are known as “strictly necessary” cookies. They make it possible to control traffic from the server to multiple users at the same time, to identify system users and enable access as a user, etc.
Customization: these cookies make it possible for each user to configure aspects such as the language in which they wish to view the website or the regional configuration.
Analysis or performance: these cookies allow anonymous measurement of the number of visits and navigation criteria for different areas of the website.
Advertising: these cookies allow effectiveness settings to be included in the advert provided on the web pages.
Behavioral advertising: these cookies allow effectiveness settings to be included in the advertising on the website, based on information about users’ behavior.
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Necessary (34)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| __cf_bm | vimeo.com | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie |
| _cfuvid | vimeo.com | This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session | HTTP Cookie |
| 1.gif | img.sct.eu1.usercentrics.eu | Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. | Session | Pixel Tracker |
| access_token | tickets.guggenheim-bilbao.eus | This cookie is necessary for the login function on the website. | Session | HTML Local Storage |
| ar_debug | doubleclick.net | Checks whether a technical debugger-cookie is present. | 30 days | HTTP Cookie |
| captcha | tickets.guggenheim-bilbao.eus | Used in order to detect spam and improve the website's security. | 1 day | HTTP Cookie |
| CookieConsent [x8] | ballester.guggenheim-bilbao.eus community.guggenheim-bilbao.eus guggenheim-bilbao-urdaibai.eus proyectosdigitales.guggenheim-bilbao.eus tickets.guggenheim-bilbao.eus tienda.guggenheim-bilbao.eus virtualtour.guggenheim-bilbao.eus www.guggenheim-bilbao.eus | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| CookieConsentPolicy | community.guggenheim-bilbao.eus | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
| form_key | tienda.guggenheim-bilbao.eus | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | 1 day | HTTP Cookie |
| JSESSIONID | nr-data.net | Pending | Session | HTTP Cookie |
| LSKey-c$CookieConsentPolicy | community.guggenheim-bilbao.eus | Determines whether the user has accepted the cookie consent box. | 1 year | HTTP Cookie |
| mage-cache-sessid | tienda.guggenheim-bilbao.eus | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | 1 day | HTTP Cookie |
| mage-cache-storage | tienda.guggenheim-bilbao.eus | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | 1 day | HTTP Cookie |
| mage-cache-storage | tienda.guggenheim-bilbao.eus | Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. | Persistent | HTML Local Storage |
| mage-cache-storage-section-invalidation | tienda.guggenheim-bilbao.eus | Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. | Persistent | HTML Local Storage |
| mage-cache-storage-section-invalidation | tienda.guggenheim-bilbao.eus | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | 1 day | HTTP Cookie |
| mage-cache-timeout | tienda.guggenheim-bilbao.eus | This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. | Persistent | HTML Local Storage |
| mage-messages | tienda.guggenheim-bilbao.eus | Necessary for the functionality of the website's chat-box function. | 1 day | HTTP Cookie |
| PHPSESSID | tienda.guggenheim-bilbao.eus | Preserves user session state across page requests. | 1 day | HTTP Cookie |
| product_data_storage | tienda.guggenheim-bilbao.eus | Necessary for the compare-products function on the website. | Persistent | HTML Local Storage |
| rc::a | gstatic.com | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage |
| rc::c | gstatic.com | This cookie is used to distinguish between humans and bots. | Session | HTML Local Storage |
| recently_compared_product | tienda.guggenheim-bilbao.eus | Necessary for the compare-products function on the website. | 1 day | HTTP Cookie |
| sc_anonymous_id | soundcloud.com | Used in context with the 3D-view-function on the website. | 10 years | HTTP Cookie |
| sc_anonymous_id | virtualtour.guggenheim-bilbao.eus | Used in context with the 3D-view-function on the website. | Persistent | HTML Local Storage |
| test_cookie | doubleclick.net | Used to check if the user's browser supports cookies. | 1 day | HTTP Cookie |
| wpEmojiSettingsSupports | kosmo.knowledgegraph-latempesta.com | This cookie is part of a bundle of cookies which serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. | Session | HTML Local Storage |
Preferences (7)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| CookieConsentBulkSetting-# | consentcdn.cookiebot.com | Enables cookie consent across multiple websites | 1 year | HTML Local Storage |
| first_time [x3] | tickets.guggenheim-bilbao.eus tienda.guggenheim-bilbao.eus www.guggenheim-bilbao.eus | Determines whether the visitor has been shown the region selector pop-up upon entry. | 2 years | HTTP Cookie |
| locale | tickets.guggenheim-bilbao.eus | The cookie determines the preferred language and country-setting of the visitor - This allows the website to show content most relevant to that region and language. | Session | HTTP Cookie |
| next-i18next | ballester.guggenheim-bilbao.eus | Necessary for maintaining language-settings across subpages on the website. | Session | HTTP Cookie |
| pll_language | kosmo.knowledgegraph-latempesta.com | This cookie is used to determine the preferred language of the visitor and sets the language accordingly on the website, if possible. | 1 year | HTTP Cookie |
Statistics (17)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| _clck | guggenheim-bilbao.eus | Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. | 1 year | HTTP Cookie |
| _clsk | guggenheim-bilbao.eus | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | 1 day | HTTP Cookie |
| _dc_gtm_UA-# | guggenheim-bilbao.eus | Used by Google Tag Manager to control the loading of a Google Analytics script tag. | 1 day | HTTP Cookie |
| _dd_s | vimeo.com | Registers the website's speed and performance. This function can be used in context with statistics and load-balancing. | 1 day | HTTP Cookie |
| _hjSession_# | guggenheim-bilbao.eus | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 day | HTTP Cookie |
| _hjSessionUser_# | guggenheim-bilbao.eus | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 year | HTTP Cookie |
| _hjTLDTest | guggenheim-bilbao.eus | Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. | Session | HTTP Cookie |
| dd_cookie_test_# | vimeo.com | Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. | 1 day | HTTP Cookie |
| hjActiveViewportIds | hotjar.com | This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor's experience. | Persistent | HTML Local Storage |
| hjViewportId | hotjar.com | Saves the user's screen size in order to adjust the size of images on the website. | Session | HTML Local Storage |
| number(#) | widget.sndcdn.com | Used to track user’s interaction with embedded content. | Session | HTML Local Storage |
| product_data_storage | tienda.guggenheim-bilbao.eus | Determines which products the user has viewed, allowing the website to promote related products. | 1 day | HTTP Cookie |
| recently_compared_product_previous | tienda.guggenheim-bilbao.eus | Necessary for the compare-products function on the website. | 1 day | HTTP Cookie |
| recently_viewed_product | tienda.guggenheim-bilbao.eus | Determines which products the user has viewed, allowing the website to promote related products. | 1 day | HTTP Cookie |
| recently_viewed_product_previous | tienda.guggenheim-bilbao.eus | Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. | 1 day | HTTP Cookie |
| sentryReplaySession | embed-cdn.spotifycdn.com | Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. | Session | HTML Local Storage |
| vuid | vimeo.com | Collects data on the user's visits to the website, such as which pages have been read. | 2 years | HTTP Cookie |
Marketing (56)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| #-# | youtube.com | Used to track user’s interaction with embedded content. | Session | HTML Local Storage |
| __Secure-ROLLOUT_TOKEN | youtube.com | Pending | 180 days | HTTP Cookie |
| _fbp [x2] | doubleclick.net guggenheim-bilbao.eus | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _flowbox | guggenheim-bilbao.eus | Necessary for the implementation of Instagram picture-gallery onto the website. | 2 years | HTTP Cookie |
| _ga [x4] | culturalspot.org guggenheim-bilbao.eus knowledgegraph-latempesta.com kosmo.knowledgegraph-latempesta.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | HTTP Cookie |
| _ga_# [x5] | culturalspot.org embed.culturalspot.org guggenheim-bilbao.eus knowledgegraph-latempesta.com kosmo.knowledgegraph-latempesta.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | HTTP Cookie |
| _gat | guggenheim-bilbao.eus | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | 1 day | HTTP Cookie |
| _gcl_au | guggenheim-bilbao.eus | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie |
| _gid | guggenheim-bilbao.eus | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | 1 day | HTTP Cookie |
| _trackingplan_is_sampled_user [x2] | tickets.guggenheim-bilbao.eus www.guggenheim-bilbao.eus | Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services. | Persistent | HTML Local Storage |
| _trackingplan_sample_rate [x2] | tickets.guggenheim-bilbao.eus www.guggenheim-bilbao.eus | Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services. | Persistent | HTML Local Storage |
| _trackingplan_sample_rate_ts [x2] | tickets.guggenheim-bilbao.eus www.guggenheim-bilbao.eus | Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services. | Persistent | HTML Local Storage |
| activity;register_conversion=#;#=# | doubleclick.net | Pending | Session | Pixel Tracker |
| all | tienda.guggenheim-bilbao.eus | Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. | Persistent | HTML Local Storage |
| collect | google-analytics.com | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker |
| ddm/activity/src=# | googlesyndication.com | Pending | Session | Pixel Tracker |
| IDE | doubleclick.net | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 400 days | HTTP Cookie |
| iU5q-!O9@$ | youtube.com | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTML Local Storage |
| LAST_RESULT_ENTRY_KEY | youtube.com | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| lastExternalReferrer | connect.facebook.net | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| lastExternalReferrerTime | connect.facebook.net | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| log/error | connect.facebook.net | Used to detect and log potential tracking errors. | Session | Pixel Tracker |
| LogsDatabaseV2:V#||LogsRequestsStore | youtube.com | Used to track user’s interaction with embedded content. | Persistent | IndexedDB |
| nextId | youtube.com | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| NID | google.com | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 6 months | HTTP Cookie |
| pagead/1p-user-list/# | google.com | Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. | Session | Pixel Tracker |
| pctrk | community.guggenheim-bilbao.eus | Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. This data can also be used to create leads for marketing purposes. | 1 year | HTTP Cookie |
| receive-cookie-deprecation | doubleclick.net | Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. | 180 days | HTTP Cookie |
| recently_compared_product | tienda.guggenheim-bilbao.eus | This cookie is used to determine which products the visitor has viewed. This information is used to promote related products and optimize ad-efficiency. | Persistent | HTML Local Storage |
| recently_compared_product_previous | tienda.guggenheim-bilbao.eus | Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. | Persistent | HTML Local Storage |
| recently_viewed_product | tienda.guggenheim-bilbao.eus | Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. | Persistent | HTML Local Storage |
| recently_viewed_product_previous | tienda.guggenheim-bilbao.eus | Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. | Persistent | HTML Local Storage |
| requests | youtube.com | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| ServiceWorkerLogsDatabase#SWHealthLog | youtube.com | Necessary for the implementation and functionality of YouTube video-content on the website. | Persistent | IndexedDB |
| sp.pl | analytics.yahoo.com | Registers user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting. | Session | Pixel Tracker |
| sp_landing | spotify.com | Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. | 1 day | HTTP Cookie |
| sp_t | spotify.com | Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. | 1 year | HTTP Cookie |
| TDCPM | adsrvr.org | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 1 year | HTTP Cookie |
| TDID | adsrvr.org | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 1 year | HTTP Cookie |
| TESTCOOKIESENABLED | youtube.com | Used to track user’s interaction with embedded content. | 1 day | HTTP Cookie |
| used | tienda.guggenheim-bilbao.eus | Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. | Persistent | HTML Local Storage |
| VISITOR_INFO1_LIVE | youtube.com | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. | 180 days | HTTP Cookie |
| WIDGET::local::assignments | widget.sndcdn.com | Used by audio-platform SoundCloud to implement, measure and improve their embedded content/service on the website - The collection of data also includes visitors’ interaction with embedded content/service. This can be used for statistics or marketing purposes. | Persistent | HTML Local Storage |
| YSC | youtube.com | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session | HTTP Cookie |
| YtIdbMeta#databases | youtube.com | Used to track user’s interaction with embedded content. | Persistent | IndexedDB |
Unclassified (11)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| _trackingplan_initial [x3] | tickets.guggenheim-bilbao.eus tienda.guggenheim-bilbao.eus www.guggenheim-bilbao.eus | Pending | Persistent | HTML Local Storage |
| algoliasearch-client-js-#.#.#-01234VWXYZ | www.guggenheim-bilbao.eus | Pending | Persistent | HTML Local Storage |
| api_key | tickets.guggenheim-bilbao.eus | Pending | Session | HTML Local Storage |
| id_pos | tickets.guggenheim-bilbao.eus | Pending | Session | HTML Local Storage |
| id_token | tickets.guggenheim-bilbao.eus | Pending | Session | HTML Local Storage |
| languageCountryCode | tickets.guggenheim-bilbao.eus | Pending | Session | HTTP Cookie |
| refresh_token | tickets.guggenheim-bilbao.eus | Pending | Session | HTML Local Storage |
| SCROLL_PROGRESS | ballester.guggenheim-bilbao.eus | Pending | Persistent | HTML Local Storage |
| userCountry | virtualtour.guggenheim-bilbao.eus | Pending | Persistent | HTML Local Storage |
How to manage cookies in your browser
Some people prefer not to enable cookies. Due to this, most browsers allow you to manage cookies to suit your own preferences.
Some browsers limit or delete cookies, so you may want to review your cookies settings and your ads settings. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more precise control over your privacy. This means that you can disable cookies from all websites except those you trust.
The Tools menu in the Google Chrome browser contains an option to “Clear browsing data”. You can use this option to delete cookies as well as other site and plug-in data, including data stored on your device by Adobe Flash Player (also known as “Flash cookies”). See the instructions on how to manage cookies in Chrome.
Another feature of Chrome is the incognito mode. You can browse in incognito mode when you don’t want your website visits or downloads to be recorded in your browsing and download histories. Cookies created in incognito mode are deleted after you close all incognito windows.
Clear the cache and cookies
In Chrome:
In other browsers
If you use Safari, Firefox or any other browser, consult the relevant support website for instructions. Links for the most common browsers and devices are provided below:
Explorer: microsoft.com
Firefox: mozilla.org
Chrome: google.com
Safari: apple.com
Opera: opera.com
On mobile devices, the browser also usually contains these options in the Settings menu.
What happens when I delete this information?
When you clear the cache and cookies:
Some website setting options are eliminated. For example, if you were already logged in, you’ll need to log in again.
Some websites may seem slower because certain content such as images must reload.
How the cache and cookies work
Cookies are files created by the websites you visit. They improve the online experience by storing browsing data.
Cache memory remembers parts of websites, such as the images, so that they open faster when you go back to visit them.